Thursday, March 29, 2007

Nobody's Perfect

SubjectTech Support Issues - Link Theater
DateWednesday, March 28, 2007 11:25 pm

OS: Linux -- uShare and MythTV servers
1. Can't fast forward .mpg video (max 30 sec, then Link Theater stops). Can hit FF, then PLAY, and it will skip ahead a few seconds -- but it really doesn't work like it should.
2. Can't play .m4a files (I know, probably unsupported codec).
3. Can't find media on linked NFS drive in server's filesystem.
4. Can't find recorded media on MythTV server, except in "all recordings" folder.
5. Music/Video/Photo buttons do not work (screen reports "invalid") -- does not work as advertised.
Other issues related to tech support:
A. 24x7 tech support line does not answer at midnight (waited 20 minutes on hold), never got a hold of a human.
B. Contact form on web site does not allow me to enter this information (Region: US).